Meeting/Event Information

Communicating for a Better Customer Experience

Date Start End Location Event Registration
November 03, 2020 11:30 AM 12:30 PM ZOOM Meeting


• free event • all paid members and non-member property management firm employees only •

HUMAN ASPECT SERIES: Communicating for a Better Customer Experience

At our members' request, we have created a special programming series that addresses the soft skills needed to be an effective commercial real estate leader. 

Meet Katie Cabanas of Cabanas Consulting

The customer experience has moved to the forefront. To be effective at managing that experience, every employee needs to have an understanding of what your company stands for and have the soft skills to communicate it. How do you do that? 

In this interactive program, Katie Cabanas will help us identify common challenges and tactics for managing consistent customer service at all levels. 



For security purposes: 

  • ZOOM info is not published on our website.
  • ZOOM will only be emailed to those who pre-register prior to the event.
  • When joining the meeting, your name must be changed prior to being allowed in the meeting. 


$0.00 Members Only

$0.00 Guest (Non-Member) Property Manager, APM or Bldg. Engineer ONLY